Get in touch.
Have a question about Cartsella Studio, before or after you install it? Email us — a person reads every message.
[email protected]
Every plan, including the free trial, gets email support. We usually reply within one business day.
On Pro and Agency, Help › Contact support inside the app opens a chat with us too.
Before you email
I'm not a customer yet — can I still ask a question?
Yes. Email us about pricing, what Cartsella Studio can and can't copy, or anything else before you install it.
I found a bug or something looks wrong after a clone or sync.
Send us the run's page link (or a screenshot) and what you expected instead. The more specific, the faster we can help.
Do you offer live chat?
On Pro and Agency, yes: Help › Contact support inside the app. Every plan can still reach us by email.
How fast do you reply?
Usually within one business day.
I want to stop waitlist or newsletter emails.
Every one of those emails has a link to stop them. If you can't find it, email us and we'll take care of it.
Not ready to email yet?
Join the waitlist and get 50% off any plan for your first year when it launches.
Join the waitlist: 50% off your first year