From inbox to checkout: campaign links for email and SMS

Every click between your email and the checkout costs you sales. Here's how to make an email or SMS link land on a filled cart, with the discount applied and the shopper's details already in checkout.

· 4 min read

The usual journey

A shopper taps "Shop the look" in your email, lands on a collection, finds the first product, picks a size, goes looking for the second, and tries to remember the code at checkout. Somewhere in there, many of them give up.

The campaign link journey

They tap the link. The whole look is in the cart, the discount is applied, and checkout opens with their email and name filled in. All that's left is to pay.

Three phone screens: a social post with a Shop the bundle link, the store's branded loading screen, and checkout with the SUMMER15 discount applied

Pre-fill checkout with Klaviyo or Mailchimp

Turn on Pre-fill checkout and pick your email tool. The link you copy includes Klaviyo or Mailchimp merge tags, which your email or SMS tool replaces with each recipient's email and name when it sends. Cartsella Studio stores nothing about the shopper; the details travel in the link that recipient was sent.

Track every channel

Use Share on to copy a version of the link tagged for its channel (email, SMS, Instagram and more). The UTM tags mean each channel's traffic shows up in Shopify's reports, each link also shows its own clicks, and each order shows which link it came from.

List of campaign links in Cartsella Studio with destination, discount code, schedule, clicks over 30 days and status

Good to know

Turn your next email into a checkout.

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Read next: Campaign links · How to create a link that fills the cart with a discount